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SootheAway Q&A Forum
Last answer by Amy Russell 50 months ago +0 votes:
SootheAway products come with a 30-day money-back guarantee.  They will grant you a refund of the total amount of your purchase price minus shipping costs. Call (877) 646-1222 or notify the company within 30 days of purchasing the device of your intent to return it. The serial number of the device should be included in the return request. You must return all product(s) ... more
Last answer by Amy Russell 50 months ago +0 votes:
SootheAway only ships to customers in the United States, which does not include customers who wish to have product(s) shipped to United States Protectorates and Territories, P.O. Box Addresses, or APO, FPO & DPO addresses.  They do not ship internationally, unfortunately. more
Last answer by Amy Russell 50 months ago +0 votes:
SootheAway accepts PayPal and the following debit/credit cards: Visa Card MasterCard Discover American Express SootheAway does not accept personal checks or Bill Me Later payments. more
Last answer by Amy Russell 50 months ago +0 votes:
SootheAway accepts PayPal and the following debit/credit cards: Visa Card MasterCard Discover American Express SootheAway does not accept personal checks or Bill Me Later payments. more
Last answer by Amy Russell 50 months ago +0 votes:
SootheAway does not offer a mobile app for iPad, iPhone and Android.  However, you can find them on their blog and social networking sites that are shown below.  You can click on the links and you can follow them at the applicable website! more
Asked by Jerry 55 in SootheAway1 answers
Last answer by Knoji 56 months ago +0 votes:
enna karanjah provided an answer to this question in this review of SootheAway:SootheAway is a continuous thermal therapy system developed by Innovative Medical Equipment, LLC (IME). It was designed by the world-renowned Plastic surgeon Dr. Bahman Guyuron. This system is a source of cooling, heating, targeted and continuous therapy that offers drug-free, soothing pain relief. It delivers immediate... more
Last answer by Knoji 56 months ago +0 votes:
enna karanjah provided an answer to this question in this review of SootheAway:SootheAway is a pain relief device invented by the renowned Surgeon, Dr. Bahman Guyuron who has served in various University Hospitals in Cleveland. The company that manufactures this product is known as Innovative Medical Equipment, LLC (IME). This company is run by a team of manufacturing specialists, engineers and me... more
Last answer by Knoji 56 months ago +0 votes:
enna karanjah provided an answer to this question in this review of SootheAway:SootheAway has generally received positive feedback from customers who have used it. It does seem to actually relieve all kinds of pain in the body including post-surgery pain, filler injections pain and migraines among others. Many customers are also happy with the fact that it is easy to set up and maintenance-free. B... more
Last answer by Knoji 56 months ago +0 votes:
enna karanjah provided an answer to this question in this review of SootheAway:SootheAway does not have a rating by the Better Business Bureau (BBB). This makes it a bit difficult to gauge the business credibility of this company. However, the fact that this product was developed by a renowned surgeon gives this business some credibility.  In addition, all the products offered by this company... more
Last answer by Knoji 56 months ago +0 votes:
enna karanjah provided an answer to this question in this review of SootheAway:Alexa has given SootheAway website a global traffic rank of 5,299,149 out of the 30 million global domains.  The website has about  488 sites linking in. However, this site has not been ranked by Compete. Google has given this website a fairly good pagerank of 4 out of 10 and an SEO score of 12%. The estimate... more
Last answer by Knoji 56 months ago +0 votes:
enna karanjah provided an answer to this question in this review of SootheAway:SootheAway has a good social media presence as it has pages in most of the leading social media networks. For instance, it has a Twitter page whose link is http://twitter.com/turnoffthepain. The page does not show a lot of activity as there are only 29 Tweets, 28 Followers and a Following of 51. A look at this company... more
Last answer by Knoji 56 months ago +0 votes:
enna karanjah provided an answer to this question in this review of SootheAway:The owners of SootheAway website have a firm commitment to the privacy of their customers. For instance, they use a secure (https://) connection when taking payment information from customers to prevent credit card fraud. They have also put in place security measure to protect the alteration, misuse and loss of informat... more
Last answer by Knoji 55 months ago +0 votes:
enna karanjah provided an answer to this question in this review of SootheAway:The top level package of this company is the SootheAway Continuous Thermal Therapy Device.  It also sells thermal pads for use on different parts of the body. Below are the prices of the products sold by this company. SootheAway Continuous Thermal Therapy Device - $299.99 Front & Side Head Relief Pad &... more
SootheAway Overview

SootheAway is a continuous thermal therapy system developed by Innovative Medical Equipment, LLC (IME). It was designed by the world-renowned Plastic surgeon Dr. Bahman Guyuron. This system is a source of cooling, heating, targeted and continuous therapy that offers drug-free, soothing pain relief. It delivers immediate relief to the paining, swollen, uncomfortable or bruised areas. The system is easy to set up, lightweight and portable. This system administers cold and heat therapy at an optim... more

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